Shipping policy
Thank you for choosing DOZA AUTHENTIC for your online shopping needs. We are committed to delivering high-quality products and providing exceptional customer service. This Shipping Policy outlines important information about our shipping process, including delivery times, fees, and other relevant details.
Shipping Rates and Fees
Shipping rates and fees may vary depending on the destination, the weight of the package, and the shipping method selected during checkout. We offer several shipping options to accommodate your needs, including:
- Standard Shipping
- Express Shipping
- International Shipping
Shipping costs will be calculated and displayed at checkout before you complete your purchase. Please note that some items may be eligible for free shipping promotions, and these will be clearly indicated on the product page and during the checkout process.
Processing Time
We strive to process and ship all orders as quickly as possible. Most orders are processed within 1-2 business days from the date of purchase. However, please allow additional processing time during peak holiday seasons or sales events.
Estimated Delivery Times
The estimated delivery times may vary depending on the shipping method chosen and the destination. Here are some general estimates:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- International Shipping: 7-14 business days
Please note that these are approximate delivery times, and actual delivery times may vary due to factors beyond our control, such as weather conditions, customs clearance, or carrier delays.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment online through our website or the carrier's website.
International Shipping
For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. Please check with your local customs office for information on any additional costs that may apply to your order.
Lost Packages: Once your order is in the hands of USPS, UPS, or DHL we are not responsible for any lost or damaged packages during transit.
Shipping Restrictions
We currently ship to select countries and regions. If you are located in an area not covered by our shipping service, we apologize for any inconvenience and encourage you to check back in the future, as we are constantly expanding our shipping coverage.
Returns and Refunds
For information on returns and refunds, please refer to our Returns Policy for detailed instructions and guidelines.
Contact Information
If you have any questions or concerns regarding our Shipping Policy or any aspect of your order, please don't hesitate to contact our customer support team. You can reach us at:
Email: Christian.515@icloud.com Phone: 2144551910
We value your business and are committed to providing you with a seamless shopping experience at DOZA AUTHENTIC. Thank you for choosing us for your shopping needs.
This Shipping Policy is subject to change without notice, and any updates will be posted on our website.
